Please be sure the product is in the same conditions as you receive it, before filling the form below and proceed with the return of it.
Claudio Mariani guarantees the return of the merchandise within 14 days of the product receipt.
There are no delivery costs for the return of the product within Italy, Europe as well as worldwide.
As soon as we receive your return request, we will send you an email with the label to be printed and attached on the package for the return of the merchandise.
You will receive promptly an email since we receive the merchandise also about the acceptation of the product. After an attentive control or technical evaluation, Claudio Mariani will decide about the reimbursement of the product. Claudio Mariani will not accept and refund the purchase in case the product will not be in its original conditions, namely worn, used, altered or damaged.
Claudio Mariani will refund the entire cost of the purchase as soon as possible and within 14 days from the merchandise receipt. The refund will be issued though the same payment method used for the purchase.
Claudio Mariani is used to sell unique or limited edition products. Therefore we cannot guarantee the replacement of the same product.
Some products are subject to different return policy, due to peculiar products or materials. In this case, you will find all the details in the product page.